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Jerome

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Recent activity by Jerome

  • Is it possible to make international calls with an Onoff Business phone number?

    Yes, of course! Onoff Business crosses borders with international packages and allows calling in the main regions of the world so that you can grow your business: Asia, Europe, Latin America and Mi...

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  • Do additional fees apply if I use my Onoff Business number in another country?

    If you are in a country that belongs to the European Union, no additional fees apply (provided that your personal plan is unlimited in the country of origin of your Onoff Business number, and in Eu...

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  • What countries are included in the international packages?

    You will find the exhaustive list of countries in our pricing conditions. This list will evolve with time. Please visit our pricing conditions on our pricing page for detailed information.

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  • How do I change packages?

    It is very easy and quick to change a package with Onoff Business! In order to change a package of a user, you just need to go on this user’s profile on the management platform and delete this pack...

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  • What is the difference between a plan and a package?

    The plan is the pricing system which covers phone numbers. A package is an option dedicated to international calls. You can choose to add one or several packages to a number.

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  • How much do the international packages cost?

    For detailed information, please see the Onoff Business pricing conditions on our Pricing page. 

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  • Why is a SIM card required?

    We want to offer you the best possible user experience. Our technology makes it possible to use your SIM card and make GSM calls inside the Onoff Business application. GSM calls provide a better qu...

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  • Can I reassign a number from one user to another?

    You can reassign a number to another user. Go to your management interface then click on next to the number then "Reassign number to..." From there, choose the destination user and you'll have the ...

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  • Can I choose a specific number for my users?

    Yes, you can choose between the numbers that are available from the management interface. For your convenience, you can choose consecutive numbers. 

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  • Who does the data of an Onoff Business number belong to?

    The data of an Onoff Business phone number belongs to the company or organisation that purchased its subscription. 

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