Getting started as a user

Your admin has just created your Onoff Business account. This article takes you from the welcome email to your first call.

Before you start

Find the welcome email from Onoff Business. It contains your sign-in email address and a temporary password. Can't find it? Check your spam folder, then ask your admin to send it again.

Step 1: Install your tools

From the welcome email, choose how you want to use Onoff Business:

• Mobile app: scan the QR code or click the download button to install the app on your smartphone.
• Web app: sign in from your computer to make calls from your browser.
• Chrome extension: add it to your browser to call in one click from any web page.

You can use several tools at the same time with the same account.

Step 2: Sign in and change your password

1. Sign in with your email address and temporary password.
2. Replace the temporary password with your own.

Step 3: Check your number

If a number has been assigned to you, it appears on your dashboard. You can start making calls and sending SMS with it right away.

No number showing? Your admin needs to assign one to you from the console.

Step 4: View your statistics

Your dashboard shows statistics for your calls.

Who to contact

Account creation, access and number assignment are handled by your company's admin, not by Onoff support. For a technical issue, email support@onoffbusiness.com.

Related articles

• Access your Onoff Business tools
• Install and sign in to the Onoff Business Chrome extension
• Change your account password