Validate your Onoff Business account

After you sign up, an orange banner appears at the top of the console until your company is validated. You can explore the platform, but your numbers and licenses cannot be used until validation is complete.

Why validation is required

As a telecom operator, Onoff Business must verify the identity of every business customer. This process is called KYB (Know Your Business). It is required before you can buy and assign numbers and licenses.

When to do it

Whenever suits you. You can start right away, or set up your organization first and come back to the orange banner later. The sooner you validate, the sooner your numbers are active.

Before you start

Have the following ready as PDF, JPEG or PNG files (10 MB maximum each):

• a company registration document issued within the last 3 months (K-BIS or equivalent);
• a valid ID for the legal representative.

Country-specific details are in "Documents required to verify your account".

Validate your account in four steps

Click Validate your account in the orange banner, then:

1. Describe your business: select your industry (automotive, construction, consulting…).
2. Tell us about your tools: list the CRMs or software your company already uses, so we can suggest the right integrations.
3. Upload your company registration document.
4. Upload the legal representative's ID: national ID card, passport or driver's license.

After you submit

Our team reviews your documents within 24 business hours. The banner shows that verification is in progress, and you can keep using the console.

Once your account is validated, you receive a confirmation email and can assign your numbers and licenses.

Application rejected

Check that your documents are readable, complete, recent and match the details entered at sign-up, then upload them again. If the problem persists, email support@onoffbusiness.com.

Related articles

• Documents required to verify your account
• Confirm and change your email address