Organizing Your Team with Departments

Departments help you structure your team within the Onoff Business platform. They make navigating features like statistics, filters, and employee management much easier and keep your workflow organized..

Creating a Department

You can create a department at any time from the dedicated Departments section:

1. From the main menu, go to Manage Team → Departments.
   
2. If no departments exist yet, click “Start creating departments”.

1. Fill in the required information:

• Department name
• Icon to visually identify it
• Employees to assign (optional, you can assign them later)

You can update departments’ information and manage employee assignments at any time from the Departments page.

You can see your created department here

Adding users to a Department

When creating a new department:

Assign employees directly during the creation process.

From an existing department:

1. Select the department from the list.
   
2. On the right-hand side, add employees to the department as needed.

✅ There’s no limit to how many departments you can create.

Good to know:

• An employee can belong to multiple departments. Once assigned, department information is displayed directly on the Members page.

• You can use departments as filters across different features, including Statistics, Call Logs, and more.

Tip: Departments are a powerful way to stay organized and save time as your team grows.