Understanding your invoice

Your Onoff Business invoice is organized into seven blocks. Here is what each one contains.

Block	Content	Used to
1. Issuer	Onoff Telecom's name, address, legal details and VAT number	Validate the invoice for your accounting
2. References	Invoice number and date, amount, customer ID, payment terms	Track payments and quote them when contacting support
3. Billed customer	Name, company, address, billing email	Check the invoice is in your name
4. Subscription	Subscription ID, billing period, next billing date	See which period is covered
5. Pricing details	For each line: product (for example Advanced license), quantity, unit price, VAT rate and amount, total excluding and including VAT	Check the breakdown of your charges
6. Payment details	Amount due, IBAN, BIC and beneficiary. Only if you pay by bank transfer.	Make your transfer
7. Legal notes	Late payment penalties, collection fees, French Commercial Code references	Apply only to late payments

Good to know

If you pay by bank transfer, use the invoice number as the reference.
Block 3 comes from your billing settings. If it is wrong, the account Owner can correct it: see "Update your billing details".