When is my invoice issued?

Your Onoff Business subscription follows a monthly billing cycle based on the date of your first number activation. This ensures a consistent renewal schedule and clear invoicing for any additional purchases.

Monthly Renewal Date

Your subscription renews on the same day each month as your first Onoff number activation.

For example:

• If you activated your first Onoff number on the 22nd, your subscription will renew on the 22nd of each month.
  
• An invoice will be generated and sent on that same date every month.
  

Invoices for Additional Numbers

If you add another number during your billing cycle, a separate invoice is generated to cover the period until your next renewal date.

For example:

• First number activated on the 22nd → main renewal date is the 22nd of each month.
  
• Second number activated on the 10th → you receive an invoice on the 10th covering the period from the 10th to the 22nd.
  

Immediate Invoices for Other Purchases

Certain actions generate an invoice immediately, outside of your regular renewal cycle. This applies to:

• Switching to a new contract
  
• Upgrading
• Buying global credits

As soon as the transaction is completed, your invoice becomes available in your Receipts section in the settings.