You can move from Connect to Advanced, or from Advanced to Max, at any time, even under a commitment. The change is immediate and applies to the whole account. Only the account Owner can change plans.
What you get
The volumes below are included for each license.
| Connect | Advanced | Max | |
|---|---|---|---|
| National calls | 2,000 min | 4,000 min | Unlimited* |
| National SMS | 2,000 | 4,000 | Unlimited* |
| Calls to Europe | 600 min | 600 min | Included, plus international calls to landlines and mobiles |
| Call recording | 3 h | Unlimited | Unlimited |
| Call transcription | 1 h | 10 h | Unlimited* |
| Call tags (per account) | 5 | 25 | 50 |
| CRM and no-code integrations | No | 2 | Unlimited, including Salesforce |
| Interactive voice response (IVR) | No | Routing number | Unlimited |
| AI call evaluation, heatmap, custom reports | No | No | Yes |
| Numbers per member | Up to 5 | Up to 10 | Up to 20 |
* Subject to conditions: see our terms of use and terms of sale.
Each Onoff number uses one license. Full details and pricing are on the plans page. You can also preview higher-plan features in the console before upgrading.
Change your plan
- In the console, click your name in the top right corner.
- Select My settings, then Overview > Subscription under Company settings.
- Click the three dots to the right of your current plan.
- Select Change plan and choose the new plan.
- Confirm the payment.
New features are available as soon as payment is confirmed.
Billing
- You immediately pay the pro-rata difference for the time left until your next renewal date.
- Your cycle (monthly or annual) and renewal date stay the same.
Example: annual subscription renewing on January 1, upgrade from Advanced to Max on April 15. You pay the difference for April 15 to January 1.
Need advice?
To choose the right plan, contact our sales team. See "Contact our sales team".
Related articles
- Downgrade your plan
- One plan per account
- Numbers and licenses
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