How to Select an Annual Payment Plan for Your Licences

This guide outlines the process of purchasing new licences and opting for a 12-month commitment with upfront payment, allowing you to benefit from potential savings. This is particularly useful when you are setting up your contract for the first time or modifying it from a monthly plan.

If you don’t already have any contract:

Access Licence Management

Navigate to the 'Licences' section from your manager interface menu. You will see an overview of your current licence status, typically showing 0 available and 0 assigned licences if you don't have an active contract.

Initiate Licence Purchase

Click on the 'Purchase licences' button to begin selecting new licences for your team.

Set Annual Terms

On the 'Set your commitment and payment terms' page, select '12 months' for the 'Commitment period' (which often includes a discount like 10%) and 'Pay all upfront' for the 'Payment frequency'.

Agree to Terms and Continue

Check the box confirming you agree to the contract and billing terms, then click 'I agree and continue' to finalize your selection and proceed with the purchase.

Best Practices

• Always review the commitment period and payment frequency to ensure it aligns with your budget and operational needs.
• Consider the long-term benefits of annual commitments, which often include significant discounts compared to monthly plans.

Pro Tips

• Choosing a 12-month commitment typically offers a percentage discount (e.g., 10%) compared to monthly payments.
• The contract commitment period applies to all current and future subscriptions and changes are only possible after the commitment ends.
• You can typically return to the commitment selection page if you wish to change your mind before confirming the contract.

Note (optional): Change your commitment from the licence page

Before you proceed with your purchase, if you selected the wrong commitment, you can still change your selection and go back to the contract choice page if needed. Click on "Click here" from the yellow container.

If you already have a contract:

Navigate

From the left-hand navigation menu in your console, go to the 'Licences' section under 'Manage products'.

Locate

Scroll down the 'Manage licences' page to find the 'Contract details' section at the bottom.

Initiate

Click the 'Commit and get up to 10%' button (the displayed percentage may vary based on your current plan) within the 'Contract details' section.

Choose

In the new window, select your desired annual commitment period from the 'Commitment period' dropdown, for example, '12 months'.

Select

Choose your preferred 'Payment frequency', such as 'Pay all upfront', from the respective dropdown.

Agree

Check the box to agree to the contract and billing terms.

Confirm

Click the 'I agree and continue' button to finalize your new annual contract.

Best Practices

• Always review the specific contract and billing terms before confirming to fully understand all conditions, benefits, and obligations.
• Be aware that the switch to an annual payment plan is immediate, and you will receive a refund for any remaining period of your previous billing cycle.
• Note that if you already have a yearly subscription, you cannot change it to a monthly one before the end of the committed term.

Pro Tips

• The percentage displayed on the 'Commit and get up to XX%' button is an indication; the precise discount will be confirmed during the selection process.
• Consider the 'Pay all upfront' option, as it often provides additional savings compared to monthly payments on an annual plan.