Change your SEPA bank details

A saved IBAN cannot be edited. To change bank account, you add a new SEPA mandate, then delete the old one.

Before you start

• SEPA direct debit must be enabled on your account. It is not enabled by default: to enable it, email support@onoffbusiness.com.
• Only the account Owner can change payment methods.

Replace your SEPA mandate

1. In the console (admin.onoffbusiness.com), click your name in the top right corner.
2. Select My settings, then Payment method under Company settings.
3. Add a new SEPA mandate with the new IBAN.
4. Once the new mandate is active, delete the old one.

Future direct debits will be taken from the new account.

Need help replacing it? Support can assist: support@onoffbusiness.com.

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