How to send the error report (logs) for your Onoff number

If you are experiencing an issue with your Onoff number, sending us the error report (logs) helps our team assist you more efficiently.

On iOS

1. Open the Onoff app.
   
2. Tap the left side menu ☰.
   
3. Go to My Account.
   
4. Tap Help & Support.
   
5. Select Send application logs
   

On Android

(Menus may vary depending on your device.)

1. Open the Onoff app.
   
2. Tap the left side menu ☰.
   
3. Go to My Account.
   
4. Tap Help & Support.
   
5. Select Send application logs 📧.
   

Need more help?

You can contact our support team at support@onoffbusiness.com