Send the app logs

Logs (error report) help our team understand an issue with your number. Send them right after the issue occurs, then let support know.

On iPhone and Android

1. Open the Onoff Business app.
2. Tap the ☰ menu in the top left.
3. Open My account > Help and support.
4. Tap Send app logs.

On Android, the location may vary slightly depending on the device.

Next

Email support@onoffbusiness.com with your Onoff number, the date and time of the issue, and what happened.

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