Report abuse or file a complaint against an Onoff user

If you receive spam, or believe you're the victim of fraud or harassment from an Onoff number, follow these steps.

1. Check the number's operator on the ARCEP website (French telecom regulator). An Onoff number may have been ported to another operator.
2. In case of fraud or hacking, contact your bank immediately.
3. File a complaint with the nearest police station, or online.
4. If you prefer, get help from a lawyer.
5. As a last resort, if you have indisputable evidence that an Onoff user committed an offense of which you are a victim, contact us at support@onoffbusiness.com.

Onoff Telecom only discloses information about its users to the competent authorities, upon a court order. That's why filing a complaint is the most effective step.

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