Signing in to the app and permissions

Rev Ops
Rev Ops
  • Updated

The first time you sign in, the Onoff Business app asks for several permissions. Without them, you may miss calls or messages.

Permissions requested

PermissionUsed toRequired
NotificationsReceive calls, messages and alertsYes
MicrophoneMake calls, record voice messages and greetingsYes
ContactsShow your phone contacts in the appNo

After the welcome screen, the app asks for these permissions one by one. Allow them all so the app works fully.

Check or change your permissions

From the app

  • iOS: (☰) > Account > Account > Account settings > Preferences
  • Android: (☰) > Settings > Account settings > Preferences

Check notifications specifically

  • iOS: (☰) > Account > Account > Application settings > Notifications
  • Android: (☰) > Settings > Application settings > Notifications

Tap Notifications: you are taken to your phone's settings, where you can turn them on.

From your phone's settings

Settings > Apps > Onoff Business.

Not receiving calls?

First check that notifications are allowed, then that the app is not in battery saver mode on Android.

Related articles

  • Access your Onoff Business tools
  • Sync your contacts
  • I'm not receiving calls or messages

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