The first time you sign in, the Onoff Business app asks for several permissions. Without them, you may miss calls or messages.
Permissions requested
| Permission | Used to | Required |
|---|---|---|
| Notifications | Receive calls, messages and alerts | Yes |
| Microphone | Make calls, record voice messages and greetings | Yes |
| Contacts | Show your phone contacts in the app | No |
After the welcome screen, the app asks for these permissions one by one. Allow them all so the app works fully.
Check or change your permissions
From the app
- iOS: (☰) > Account > Account > Account settings > Preferences
- Android: (☰) > Settings > Account settings > Preferences
Check notifications specifically
- iOS: (☰) > Account > Account > Application settings > Notifications
- Android: (☰) > Settings > Application settings > Notifications
Tap Notifications: you are taken to your phone's settings, where you can turn them on.
From your phone's settings
Settings > Apps > Onoff Business.
Not receiving calls?
First check that notifications are allowed, then that the app is not in battery saver mode on Android.
Related articles
- Access your Onoff Business tools
- Sync your contacts
- I'm not receiving calls or messages
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