Use Onoff Business on several devices

Rev Ops
Rev Ops
  • Updated

You can be signed in to your account on 3 devices at the same time, for example your smartphone, the web app on your computer and a tablet. You receive calls and messages on the device of your choice and switch between them seamlessly.

Multi-device is designed for one person. If a colleague needs to use the same number, reassign the number to them instead of sharing the account.

View and sign out your devices

  • iOS: (☰) > Account > Account > Connected devices
  • Android: (☰) > Settings > Account settings > Connected devices
  • Web app: your name in the top right > Preferences > Multi-device management

There you can see all connected devices and sign out the ones you no longer use.

Connect a 4th device

If you are already signed in on 3 devices, the app asks you to remove an existing connection before signing in on the new device. Choose the device you no longer use.

With two phones: the right settings

Different settings on each phone can cause missed or misrouted calls. To avoid this:

  • use the same call settings on both phones;
  • do not turn on Onoff Calls on only one of them: if it is on for one phone, calls go to that phone first;
  • turn on contact sync on one phone only, to avoid duplicates.

Good to know

Off mode and On/Off scheduling apply to all your devices at once.

Related articles

  • Reassign a number
  • On/Off mode and scheduling
  • Onoff Calls

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.