Contact customer support

For a technical question or a problem using the service, contact our support from the app or by email. We reply by email.

From the app

1. Open (☰) > Account > Help & Support > Customer care (iOS) or (☰) > Help & Support > Customer care (Android).
2. Describe your request in the form.
3. Send it.

By email

Email support@onoffbusiness.com.

For a faster answer

Include:

• the Onoff number concerned;
• the device and app used (iPhone, Android, web app, Chrome extension);
• the date and time of the problem;
• a screenshot if possible.

Before writing to us

• Account access or creation: contact your company's admin.
• Questions about plans or pricing: contact our sales team.

Related articles

• Contact our sales team
• Access your Onoff Business tools