What documents do I need to verify my account

Rev Ops
Rev Ops
  • Updated

What documents do I need to verify my account?

To get your Onoff Business account fully verified, you’ll need to provide a few essential documents.
Think of it as Onoff trying to get to know you better.

It helps us confirm your company and stay compliant with telecom regulations.

Here’s what you’ll need

  • Official company registration document, issued within the last 3 months
  • A valid government-issued ID (passport, national ID card, or driver’s license)

Note:

  • Make sure all documents are valid, legible, and fully visible
  • Double-check that the information matches your company and personal details
  • Verification usually takes up to 24 business hours

I’m a Self-Employed Entrepreneur. What Do I Submit?

If you’re registered as a self-employed / micro-entrepreneur (auto-entrepreneur) in France:

  • You’ll need your INSEE registration extract

Important:

  • URSSAF documents are not accepted
  • Only the INSEE extract can be used for validation

What About Companies Outside France?

For businesses based in other European countries, we accept the equivalent of the French KBIS extract.
Here’s a quick reference:

Country Required document (equivalent to KBIS or closest extract)
🇫🇷 France K-BIS extract (Extrait K-BIS)
🇩🇪 Germany Handelsregisterauszug
🇦🇹 Austria Firmenbuchauszug
🇧🇪 Belgium BCE/KBO Company Extract
🇧🇬 Bulgaria Commercial Register Extract
🇭🇷 Croatia Extract from the Court Register (Sudski registar)
🇨🇾 Cyprus Certificate of Incorporation + Company Registry Extracts
🇩🇰 Denmark CVR Extract
🇪🇪 Estonia Commercial Register Extract
🇫🇮 Finland Trade Register Extract
🇬🇷 Greece GEMI Certificate (Business Registry Extract)
🇭🇺 Hungary Company Registry Extract (Cégkivonat)
🇮🇪 Ireland CRO Company Extract
🇮🇹 Italy Chamber of Commerce Extract (Visura Camerale)
🇱🇻 Latvia Register of Enterprises Extract
🇱🇹 Lithuania Register of Legal Entities Extract
🇱🇺 Luxembourg RCS Company Extract
🇲🇹 Malta Malta Business Registry Company Extract
🇳🇱 Netherlands KVK Company Extract (Chamber of Commerce extract)
🇵🇱 Poland KRS Company Extract
🇵🇹 Portugal Commercial Registry Certificate
🇷🇴 Romania ORC Company Certificate Extract
🇨🇿 Czech Republic Extract from the Business Register (Obchodní rejstřík)
🇸🇰 Slovakia Business Register Extract
🇸🇮 Slovenia AJPES Business Extract
🇪🇸 Spain Registro Mercantil Company Extract (Nota Simple)
🇸🇪 Sweden Bolagsverket Registration Certificate
🇮🇸 Iceland* Company Registry Extract
🇳🇴 Norway* Brønnøysund Business Extract
🇨🇭 Switzerland* Commercial Register Extract (varies by canton/language)
🇱🇮 Liechtenstein* Commercial Register Extract

*Countries outside the EU but commonly requested in European business verifications.

What to Remember

  • Documents must be recent (under 3 months), valid, and clearly readable
  • French self-employed entrepreneurs need INSEE extracts only
  • Verification can take up to 24 business hours

Providing the correct documents helps avoid delays and ensures your account is fully functional.

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