What documents do I need to verify my account?
To get your Onoff Business account fully verified, you’ll need to provide a few essential documents.
Think of it as Onoff trying to get to know you better.
It helps us confirm your company and stay compliant with telecom regulations.
Here’s what you’ll need
- Official company registration document, issued within the last 3 months
- A valid government-issued ID (passport, national ID card, or driver’s license)
Note:
- Make sure all documents are valid, legible, and fully visible
- Double-check that the information matches your company and personal details
- Verification usually takes up to 24 business hours
I’m a Self-Employed Entrepreneur. What Do I Submit?
If you’re registered as a self-employed / micro-entrepreneur (auto-entrepreneur) in France:
- You’ll need your INSEE registration extract
Important:
- URSSAF documents are not accepted
- Only the INSEE extract can be used for validation
What About Companies Outside France?
For businesses based in other European countries, we accept the equivalent of the French KBIS extract.
Here’s a quick reference:
| Country | Required document (equivalent to KBIS or closest extract) |
|---|---|
| 🇫🇷 France | K-BIS extract (Extrait K-BIS) |
| 🇩🇪 Germany | Handelsregisterauszug |
| 🇦🇹 Austria | Firmenbuchauszug |
| 🇧🇪 Belgium | BCE/KBO Company Extract |
| 🇧🇬 Bulgaria | Commercial Register Extract |
| 🇭🇷 Croatia | Extract from the Court Register (Sudski registar) |
| 🇨🇾 Cyprus | Certificate of Incorporation + Company Registry Extracts |
| 🇩🇰 Denmark | CVR Extract |
| 🇪🇪 Estonia | Commercial Register Extract |
| 🇫🇮 Finland | Trade Register Extract |
| 🇬🇷 Greece | GEMI Certificate (Business Registry Extract) |
| 🇭🇺 Hungary | Company Registry Extract (Cégkivonat) |
| 🇮🇪 Ireland | CRO Company Extract |
| 🇮🇹 Italy | Chamber of Commerce Extract (Visura Camerale) |
| 🇱🇻 Latvia | Register of Enterprises Extract |
| 🇱🇹 Lithuania | Register of Legal Entities Extract |
| 🇱🇺 Luxembourg | RCS Company Extract |
| 🇲🇹 Malta | Malta Business Registry Company Extract |
| 🇳🇱 Netherlands | KVK Company Extract (Chamber of Commerce extract) |
| 🇵🇱 Poland | KRS Company Extract |
| 🇵🇹 Portugal | Commercial Registry Certificate |
| 🇷🇴 Romania | ORC Company Certificate Extract |
| 🇨🇿 Czech Republic | Extract from the Business Register (Obchodní rejstřík) |
| 🇸🇰 Slovakia | Business Register Extract |
| 🇸🇮 Slovenia | AJPES Business Extract |
| 🇪🇸 Spain | Registro Mercantil Company Extract (Nota Simple) |
| 🇸🇪 Sweden | Bolagsverket Registration Certificate |
| 🇮🇸 Iceland* | Company Registry Extract |
| 🇳🇴 Norway* | Brønnøysund Business Extract |
| 🇨🇭 Switzerland* | Commercial Register Extract (varies by canton/language) |
| 🇱🇮 Liechtenstein* | Commercial Register Extract |
*Countries outside the EU but commonly requested in European business verifications.
What to Remember
- Documents must be recent (under 3 months), valid, and clearly readable
- French self-employed entrepreneurs need INSEE extracts only
- Verification can take up to 24 business hours
Providing the correct documents helps avoid delays and ensures your account is fully functional.
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