Introduction to the Onoff Business Chrome Extension

Overview

The Onoff Business Chrome Extension allows you to make calls and send SMS directly from any webpage without switching between applications.

Whether you are working in your CRM, an internal tool, an email platform, or any website displaying phone numbers, the extension lets you communicate instantly while staying focused on your current task.

The extension is available for all Onoff Business plans:

• Connect
• Advanced
• Max

What can you do with the extension?

The extension helps streamline your daily communication by allowing you to:

• Detect phone numbers automatically on webpages
• Start calls with a single click
• Send SMS without leaving the page
• Work directly inside your CRM or business tools
• Automatically log interactions when integrations are enabled

By reducing the need to copy numbers or switch between applications, the extension helps save time and improve productivity.

How does it work?

Imagine you are viewing a customer record in your CRM.

Instead of copying the phone number and opening another application:

1. The extension detects the phone number automatically.
2. You click on the number.
3. You choose whether to call or send an SMS.
4. The interaction starts immediately.

You remain on the same page throughout the entire process.

If your Onoff Business number is connected to a CRM integration, the interaction can be automatically logged once completed.

This means:

• No manual data entry
• No switching between tools
• Better data consistency

Benefits

The Onoff Business Chrome Extension helps teams:

• Contact customers faster
• Reduce repetitive actions
• Improve productivity
• Keep communication centralized
• Synchronize interactions with connected business tools