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Rev Ops

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Articles

Recent activity by Rev Ops

  • Devices compatible with Onoff Business and the Webapp

    Devices compatible with Onoff Business and the Webapp IOS iOS version iOS 11 iOS 12, iOS 13 iOS 14 iOS 15 Android Vers...

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  • ONOFF TELECOM Data Privacy and Security

    At ONOFF TELECOM, protecting your personal data and respecting your privacy are top priorities. Here’s how we handle your information and keep it secure.How We Use Your Personal DataWe process your...

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  • Onoff user issues - Legal complaint

    I am having difficulties with an Onoff user - legal complaintIf you face a difficult situation with an Onoff user for example you have been spam, or you believe that you are a victim of fraud or yo...

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  • Onoff Business – Technical Network Requirements for VoIP Calls

    This document describes the networks, protocols, and ports used by Onoff’s VoIP infrastructure to establish and maintain calls. The information below is particularly relevant for customers operatin...

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  • Types of Personal Data We Collect and Retain

    At ONOFF TELECOM, most of the information we collect is essential for providing our services. Without this data, we wouldn’t be able to deliver the features and communication tools you rely on. Som...

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  • Best practices for using Live Call, Shadow, and Whisperer modes

    Best practices for using Live Call, Shadow, and Whisperer modes The Live Call feature in Onoff Business (exclusive to the Max plan) gives managers a powerful tool to support their teams in real tim...

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  • I’m not receiving notifications on Android: what should I do?

    (Android menus vary depending on device brands and versions.) If you are not receiving Onoff notifications, follow these main steps to restore proper functionality. 1. Log out and reinstall the app...

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  • Chrome updates

    Keeping Google Chrome Up to Date Updating Google Chrome is essential to ensure your online tools work correctly, including the Onoff Web App and the Onoff Chrome extension. A modern, up-to-date bro...

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  • Error when adding a bank card: what should I do?

    If you receive an error message when trying to add a bank card in your Onoff Business management interface, several possible causes should be checked. 1. Check your browser Some settings or extensi...

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  • How do I troubleshoot my network?

    If you are experiencing network issues (slow connection, no internet, unstable WiFi, or difficulty using apps like Onoff), follow these steps to identify and fix the problem. 1. Check your physical...

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