Rev Ops
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Recent activity by Rev Ops
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How do I change the bank details registered on my account? (SEPA)
If you need to update the bank details linked to your Onoff Business account, please note that an existing SEPA IBAN cannot be edited directly from the management interface. Instead, the current SE...
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Canceling Your Onoff Business Contract
Cancellation procedures depend on whether your subscription is billed monthly or annually. Each billing model has its own rules and notice periods, so it’s important to check your contract details ...
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How to Update Your Billing Details and Address in OnOff Business
This article guides OnOff Business users through the process of accessing and updating their billing information, including the billing email, company details, VAT, country, and physical billing ad...
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How to Select an Annual Payment Plan for Your Licences
This guide outlines the process of purchasing new licences and opting for a 12-month commitment with upfront payment, allowing you to benefit from potential savings. This is particularly useful whe...
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Reactivating Your Subscription After a Payment Default
If your subscription was suspended due to an unpaid invoice,the reactivation process depends on whether your subscription is still active or has already been cancelled. Follow the steps below based...
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How to downgrade your Onoff Business plan
If your current plan no longer fits your needs, you can schedule a downgrade to a lower-tier plan (e.g. from Max to Advanced or Connect). Downgrades are simple — but follow specific rules to protec...
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Managing Licence Payment Frequency: Switching to Monthly Billing
This article outlines the process for changing your licence payment frequency from annual to monthly. While direct switching via the user interface is not currently available, you can request this ...
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How to upgrade your Onoff Business plan
How to upgrade your Onoff Business plan Need more features, flexibility, or usage? You can upgrade your Onoff Business plan anytime — whether you're on Connect or Advanced. Upgrading unlocks more p...
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I haven’t paid my invoice
If you have an unpaid invoice, you don’t need to request a payment link manually — we send it to you automatically. How you receive your payment link You will receive an email containing a payment ...
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What does my invoice contain?
Your Onoff Business invoice includes all the essential information related to your subscription, billing period, pricing, and payment details. Below is a breakdown of each section so you can easily...
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