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Rev Ops

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Articles

Recent activity by Rev Ops

  • Causes of Number Port-In Rejection (French number only)

    When you request to port a phone number into Onoff Business, the request must comply with French telecom regulations (ARCEP) and with the validation processes of the operator currently hosting your...

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  • Getting Started with Onoff Business: Team Member Setup Guide

    This guide explains how to onboard your account using the login details sent by your administrator and how to set up the Onoff Business application across different platforms.Target Audience: New U...

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  • How to contact the sales department

    Find the right channel for your situation below You're not yet a customerBy phone Call our sales team (Paris) at +33 (0)1 89 62 38 97.Via chat Describe your request directly from the website — a sa...

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  • Synchronize contacts and directory

    Synchronize contacts and directory To ensure your phone contacts are correctly synced with the Onoff Business app, please follow the steps below. Step 1: Grant Access to Your Phone Contacts Open...

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  • Creating and Managing Call Tags (Admin Only)

    Call Tags Guide Call Tags help you stay organized, analyze your calls, and turn your call history into actionable insights. Whether you’re a user, manager, or admin, this guide covers everything yo...

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  • Connected devices

    Using Multi-Device with Onoff Business The multi-device feature allows you to connect your Onoff account on up to three devices at the same time, such as your mobile phone and your computer via th...

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  • How to change language

    Changing Your Language Settings Users can manage their language preferences directly from the app. To update these settings, navigate to:Android: (☰) → Settings → Application settings → LanguageI...

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  • Notification permission

    Notification permissionTo ensure you receive all calls, messages, and informative notifications, app requires notification permissions to be enabled on your device. How to Check Your Notification P...

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  • How to send a text message from the mobile app

    How to Send a Text Message From the Mobile AppYou can send messages using your Onoff Business app by starting a new conversation or replying from an existing thread. 1. Open the Messages Tab Open ...

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  • How to contact support

    Contacting Customer Support Users can reach the support team directly through the app. To submit a request, navigate to:Android: (☰) → Help & Support → Customer CareIOS : (☰) → Account → Help &...

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