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Rev Ops

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Articles

Recent activity by Rev Ops

  • Using Credits in Onoff Business

    Onoff Business credits give your account extra flexibility beyond your monthly call and SMS limits. They allow you to: Make international or premium calls Send texts to special numbers Conti...

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  • Greeting (IVR – Interactive Voice Response)

    The Greeting feature allows you to manage how incoming calls are handled for your organization using a customizable call flow. Unlike regular numbers, a Greeting number is designed for call routing...

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  • Can I have multiple plans on the same account

     Each Onoff Business account can have only one plan.You’ll need to choose one of the available plans for your entire account.Currently, there are 3 plans to choose from:ConnectAdvancedMaxThe plan y...

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  • How to send a text message from the mobile app

    How to Send a Text Message From the Mobile AppYou can send messages using your Onoff Business app by starting a new conversation or replying from an existing thread. 1. Open the Messages Tab Open ...

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  • Porting a Number Out of Onoff Business

    If you’re switching to another telecom provider and want to keep your Onoff Business number, you can request a port-out. This transfers your number to the new operator. Follow the steps carefully t...

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  • Roles and Permissions

    Onoff Business lets you assign different roles to people in your organization. This controls who can do what, from managing users and settings to simply using their assigned numbers. Roles are incl...

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  • Do I have to change my network settings or hardware

    Do I Need to Adjust My Network or Hardware? ⚙️ Not at all! Onoff Business works without any hardware or network changes. Once your number is assigned, you can start making calls and sending texts r...

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  • Causes of Number Port-In Rejection (French number only)

    When you request to port a phone number into Onoff Business, the request must comply with French telecom regulations (ARCEP) and with the validation processes of the operator currently hosting your...

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  • Getting Started with Onoff Business: Team Member Setup Guide

    This guide explains how to onboard your account using the login details sent by your administrator and how to set up the Onoff Business application across different platforms.Target Audience: New U...

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  • Creating and Managing Call Tags (Admin Only)

    Call Tags Guide Call Tags help you stay organized, analyze your calls, and turn your call history into actionable insights. Whether you’re a user, manager, or admin, this guide covers everything yo...

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