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Rev Ops

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Articles

Recent activity by Rev Ops

  • Explanation of the gateway number

    Gateway Numbers in Onoff Calls When making calls with your Onoff number, you may occasionally notice a temporary number appearing on your screen before the call connects. This is called a gateway n...

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  • How to contact support

    Contacting Customer Support Users can reach the support team directly through the app. To submit a request, navigate to:Android: (☰) → Help & Support → Customer CareIOS : (☰) → Account → Help &...

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  • Understanding the Differences Between Numbers and Licences

    In Onoff Business, you manage both phone numbers and licences. While they’re closely related, they are not the same, and knowing how they work together will help you optimize your telecom setup and...

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  • VIP Numbers

    Give your business a memorable, professional edge with VIP numbers. These premium numbers feature repeated or patterned digits, making them easy to remember and perfect for high-visibility roles. W...

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  • What You Can Do in User Logs

    Statistics – User Logs GuideThe Statistics section in Onoff Business gives you full visibility into all call, voicemail, and message activity across your organization — with powerful filters and th...

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  • Confirm and Manage Your Email Address

    This guide explains how to verify your email for security and billing, and how account owners can update their primary email address.Target Audience: All Users and Organization OwnersKey FeaturesSe...

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  • Set Up Your Onoff Business Account

    To get started, go to https://business.onoff.app/fr/ and click Sign Up. 1. Choose Your Plan To start, choose the billing frequency, select Monthly or Yearly. Note: The selection is confirmed when ...

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  • Notification permission

    Notification permissionTo ensure you receive all calls, messages, and informative notifications, app requires notification permissions to be enabled on your device. How to Check Your Notification P...

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  • Porting a Number into Onoff Business

    Want to keep your existing business number while switching to Onoff Business? You can do that with our built-in number porting feature, directly from the B2B Console.Porting your number allows you ...

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  • Organizing Your Team with Departments

    Departments help you structure your team within the Onoff Business platform. They make navigating features like statistics, filters, and employee management much easier and keep your workflow organ...

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