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Rev Ops

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Recent activity by Rev Ops

  • Notification permission

    Notification permissionTo ensure you receive all calls, messages, and informative notifications, app requires notification permissions to be enabled on your device. How to Check Your Notification P...

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  • Porting a Number into Onoff Business

    Want to keep your existing business number while switching to Onoff Business? You can do that with our built-in number porting feature, directly from the B2B Console.Porting your number allows you ...

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  • Organizing Your Team with Departments

    Departments help you structure your team within the Onoff Business platform. They make navigating features like statistics, filters, and employee management much easier and keep your workflow organ...

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  • Using Credits in Onoff Business

    Onoff Business credits give your account extra flexibility beyond your monthly call and SMS limits. They allow you to: Make international or premium calls Send texts to special numbers Conti...

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  • Greeting (IVR – Interactive Voice Response)

    The Greeting feature allows you to manage how incoming calls are handled for your organization using a customizable call flow. Unlike regular numbers, a Greeting number is designed for call routing...

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  • Can I have multiple plans on the same account

     Each Onoff Business account can have only one plan.You’ll need to choose one of the available plans for your entire account.Currently, there are 3 plans to choose from:ConnectAdvancedMaxThe plan y...

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  • How to send a text message from the mobile app

    How to Send a Text Message From the Mobile AppYou can send messages using your Onoff Business app by starting a new conversation or replying from an existing thread. 1. Open the Messages Tab Open ...

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  • Porting a Number Out of Onoff Business

    If you’re switching to another telecom provider and want to keep your Onoff Business number, you can request a port-out. This transfers your number to the new operator. Follow the steps carefully t...

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  • Roles and Permissions

    Onoff Business lets you assign different roles to people in your organization. This controls who can do what, from managing users and settings to simply using their assigned numbers. Roles are incl...

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  • Do I have to change my network settings or hardware

    Do I Need to Adjust My Network or Hardware? ⚙️ Not at all! Onoff Business works without any hardware or network changes. Once your number is assigned, you can start making calls and sending texts r...

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