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Support & Best Practices

  • Unable to sign in or account locked
  • Number or history missing after reinstalling
  • Number showing "Initializing" or "Resetting"
  • Expired or suspended numbers
  • Error when adding a bank card
  • Receive call and message notifications
  • SMS not received
  • Improve your call quality
  • Onoff Calls: unknown numbers and mixed contacts
  • Calls to some Belgian, Swiss or Monegasque numbers
  • Network requirements for calls
  • Compatible devices and updates
  • Set up your audio accessory
  • Send the app logs
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